Cookie Policy

Last updated: 9 November 2026

This Cookie Policy explains how DC Energy (“we”, “us” or “our”) may use cookies and similar technologies on dcenergy.uk/. It should be read alongside our Privacy Policy.

1. What are cookies?

Cookies are small text files that a website may store on your computer, phone or other device when you visit. They help websites operate, remember settings and understand how visitors use pages. Similar technologies, including pixels and local storage, may perform related functions.

2. Categories of cookies

Strictly necessary cookies

These cookies are needed for core website functions, such as loading pages, maintaining security, remembering essential preferences and supporting forms or features you request. They do not require consent where they are strictly necessary to provide the service you have requested.

Functional cookies

These may remember choices or settings and support additional website features. Where they are not strictly necessary, they will only be used where the required consent has been obtained.

Analytics and performance cookies

If analytics tools are enabled, these cookies may help us understand how visitors use the website, such as which pages are visited and whether technical errors occur. We will obtain consent before using non-essential analytics cookies where required by law.

Marketing and third-party cookies

Embedded content, review widgets, social media features or other external services may use their own cookies or similar technologies. These providers may collect information about your browser or device under their own policies. Non-essential marketing cookies will only be used where the required consent has been obtained.

3. Cookies and website forms

When you use our contact, callback, quotation or energy-grant eligibility forms, essential technologies may be used to support form operation, security and submission. The exact cookies and technologies depend on the website software, configuration and third-party services active at the time of your visit.

4. Managing your choices

Where a cookie consent tool is provided, you can use it to accept or reject non-essential cookies and adjust available preferences. You can also control cookies through your browser settings, including deleting existing cookies or blocking new ones. Instructions vary by browser, so consult your browser’s help information.

Blocking strictly necessary cookies may affect the operation of parts of the website. Rejecting non-essential cookies should not prevent you from viewing general website content.

5. Third-party services

We may use third-party providers for website hosting, security, contact forms, customer reviews, analytics, embedded content or other website functions. Those providers may use cookies or similar technologies when their services are active. Their use of information is governed by their own privacy and cookie policies.

6. How long cookies last

Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a specified period or until you delete them. The duration depends on the purpose of the cookie and the provider that sets it.

7. Changes to this policy

We may update this policy if the website technologies or services we use change. The latest version will be published on this page with its updated date.

8. Contact us

If you have questions about this Cookie Policy, contact DC Energy at info@dcenergy.uk or 0800 644 6797.